Can I cancel my booking?

Cancellations can be made up to 24 hours prior to scheduled check in (2pm). Failure to cancel within this time will result in a cancellation charge equal to the first night of the stay.

For example, if you are due to arrive on Tuesday, cancellations can be made at any point up to 2pm on Monday.

What happens if I do not show up?

If you do not show up for check in, we will cancel your booking, charge you for the first night of your stay and refund you any further money that you might have paid in advance.

This also applies if you cancel with less than 24 hours’ notice prior to check in.